Refund policy

Shipping & Delivery Policy

Shree Gifts N Crafts

At Shree Gifts N Crafts, we strive to ensure that your order reaches you safely and on time.

Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Customized or personalized products may require additional processing time.

Shipping Time

  • Standard delivery usually takes 3–7 business days depending on your location.

  • Delivery timelines may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

  • Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or email (where available).

Damaged Product Replacement

We take great care in packaging our products. However, if your order arrives damaged during transit:

Replacement Eligibility

A replacement will be provided only if:

  1. The damage is reported within 24 hours of delivery.

  2. A continuous unboxing video is provided, clearly showing:

    • The sealed package before opening.

    • The opening process without any cuts or edits.

    • The damaged product and packaging.

Important Notes

  • Claims without an unboxing video may not be eligible for replacement.

  • Minor color variations due to screen settings or handmade manufacturing characteristics will not be considered damage.

  • Replacement requests are subject to verification by our team.

Incorrect Address

Customers are responsible for providing accurate shipping information. Shree Gifts N Crafts is not responsible for delays or non-delivery caused by incorrect addresses provided by the customer.

Contact Us

For shipping-related queries or damage claims, please contact us:

Shree Gifts N Crafts
📞 WhatsApp: [Your Number]
📧 Email: [Your Email Address]

Thank you for shopping with Shree Gifts N Crafts! We appreciate your trust and support. 💛